How to get your replacement hearing aid batteries during COVID
There is a special COVID-19 service in operation so that you can get replacement hearing aid batteries.
To get supplies of hearing aid batteries while libraries are still closed, contact the audiology department in Lauriston Building.
For replacement batteries, please contact the audiology department by phone or email. If you are unable to do this, you can also send your yellow battery book to the address below.
For repairs, post the faulty hearing aid to the address on the back of your battery book with you name and date of birth and description of the problem. Audiology will try to repair hearing aids on the day they are received and post them back the same day via first class post.
Audiology contact details:
NHS Lothian Adult Audiology
Level 1, Lauriston Building
39 Lauriston Place
Phone number – 0131 536 1637 (10am – 1pm and 2pm – 4pm)
How to get your replacement hearing aid batteries when libraries are open
Currently, it is necessary to book a time to visit one of our reopened libraries to get replacement hearing aid batteries.
Take your yellow battery book which shows how many hearing aids you have and what type of batteries you need to your nearest open library.
The type of battery you need is shown on the inside cover of the battery book.
Library staff will check your yellow battery book and issue you with the correct replacement hearing aid batteries.
If you do not have your yellow battery book Library staff will still issue you with replacement hearing aid batteries. They will remind you to bring the book next time. If you have lost your yellow battery book you will need to contact the audiology department and they will send a new book out to you. See contact details for audiology above.